Dear Valued Customer,
We inadvertently charged your Fibre service, account number 21778515 an incorrect amount in the month of July 2022, due to a billing error on our end.
Our Billing Support team is currently working to adjust your account to reflect the correct amount before the bill due date.
We apologise as we understand that this situation has caused confusion and thank you for your understanding as we work to fix this error.
Please look forward to a follow up email with details.
Together We Rise.
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