Wednesday, August 24, 2022

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Wednesday, August 17, 2022

Ravi Your Account 21778515 was incorrectly billed

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Dear Valued Customer,


Your Fibre service, account number 21778515 was not billed the correct amount for July 2022.


This was corrected, and the difference of 329.35, will be reflected on your August invoice.


As a courtesy, you have until September 16, 2022, to clear the difference for July and your full August bill. 


Our apologies for any inconvenience caused.

Have Questions?

WhatsApp

(592) 620-CHAT (2428)

Call

0488

Sincerely, 


Your Customer Experience Team,

GTT

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GTT | (592) 225-1315 | Email | Website

Thursday, August 11, 2022

Ravi Mangar Your Account 21778515 was incorrectly billed

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Dear Valued Customer,


We inadvertently charged your Fibre service, account number 21778515 an incorrect amount in the month of July 2022, due to a billing error on our end.


Our Billing Support team is currently working to adjust your account to reflect the correct amount before the bill due date.


We apologise as we understand that this situation has caused confusion and thank you for your understanding as we work to fix this error.


Please look forward to a follow up email with details.


Together We Rise.


Sincerely, 


Eshwar Thakurdin 

Chief Operations Officer | Home Solutions and Fixed Networks  

GTT

gtt-footer.png

GTT | (592) 225-1315 | customerexperience@gtt.co.gy | https://www.gtt.co.gy/

Ravi Mangar Your Account 21778515 was incorrectly billed

GTT LOGO Horizontal-01.png

Dear Valued Customer,


We inadvertently charged your Fibre service, account number 21778515 an excess amount in the month of July 2022, due to a billing error on our end.


Our Billing Support team is currently working to adjust your account to reflect the correct amount before the bill due date.


We apologise as we understand that this situation has caused confusion and thank you for your understanding as we work to fix this error.


Please look forward to a follow up email with details.


Together We Rise.


Sincerely, 


Eshwar Thakurdin 

Chief Operations Officer | Home Solutions and Fixed Networks  

GTT

gtt-footer.png

GTT | (592) 225-1315 | customerexperience@gtt.co.gy | https://www.gtt.co.gy/

Friday, August 5, 2022

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