Gizmoz and Gadgets: Valued Customer The easiest way to report issues with your Blaze service is.......

Reporting issues with your Blaze service

Dear Valued Customer,

We hope that you would never need this service, but in the event that you do, the easiest way to report a technical or billing issue is just a click away.

No need to call or go to one of our stores. To report an issue with your Blaze service, just click here to submit a form.

Once you do, you will receive an email acknowledgment from us with a ticket number which you will use for tracking purposes.

From there, just leave it up to us. We will have your issue resolved within the promised time frame.

For us to resolve your issue as quickly as possible, please remember to provide the following information:

Reliable mobile contact number
Email address

As a reminder if we do not resolve your issue within the promised time-frame, you would be eligible for as much as $2,000 credit on your Blaze bill as per our Customer Promise.

Sincerely,

Orson Ferguson

VP Customer Experience