Tuesday, December 31, 2019

GTT Closure Notice

Hello Valued Customer

Please be advised that all of our call center and live chat agents will be out of office on January 1, 2020.
 
These 24/7 options remain available for your convenience:

  • Chat Bot- Can assist with most customer issues.
  • Website- For applications, transfer requests, directory assistance and other FAQs.
  • MyGTT – For balance inquiry and usage information.
  • MMG – bill payments.

We apologize for any inconvenience this may cause during this season.

Have a Merry Christmas and a Happy New Year!

Sincerely,
GTT+
All of us at GTT want to thank you for your business, loyalty, and
support this past year. We hope to see you again in the new year!
GTT+

Thursday, December 5, 2019

Update - GTT Bill!

Dear Ravi Mangar,

Yesterday a mail was sent with an incorrect Subject (Oops we erred!), which should have read Your Bill Is Ready!

We do apologise for this error and wish to assure you that the information provided is accurate unless a payment was made prior to mail received yesterday.

If you require any further assistance, please feel free to reach out to any of the support channels below:



Sincerely,

Orson Ferguson
VP Customer Experience