Thursday, January 31, 2019

Reminder: Facts about your GTT Bill (correction)

GTT Billing - Know The Facts
Dear Ravi Mangar

We recently sent you an email trying to clarify when your Blaze bill is due. In that email we inadvertently omitted one key bit of information. So here is our second attempt at clarification.

Your Blaze bill is due the 1st of each month (pay before the 10th to avoid disconnection), and for your convenience it is available in MyGTT for you to view download and even pay anytime, anywhere.

We also offer multiple ways to pay your Blaze bill.
Bill Payment Options
 
We hope that you find this information helpful.


Sincerely,

Orson Ferguson
VP Customer Experience

Monday, January 28, 2019

Facts about your GTT Bill (correction)

GTT Billing - Know The Facts
Dear Ravi Mangar

We recently sent you an email trying to clarify when your Blaze bill is due. In that email we inadvertently omitted one key bit of information. So here is our second attempt at clarification.

Your Blaze bill is due the 1st of each month (pay before the 10th to avoid disconnection), and for your convenience it is available in MyGTT for you to view download and even pay anytime, anywhere.

We also offer multiple ways to pay your Blaze bill.
Bill Payment Options
 
We hope that you find this information helpful.


Sincerely,

Orson Ferguson
VP Customer Experience

Friday, January 25, 2019

Reminder: Your Blaze Tip (how to change your Wi-Fi ppwd)

Blaze Tip
Dear Ravi Mangar

Your security is important to us, and protecting your network is just as important as protecting the physical space in which you live.

To ensure that you are always in control of who has access to your Wi-Fi network, we advise that you change your password every few months.


Make sure that you are on your Wi-Fi network and follow these 7 simple steps:

Step 1: Enter 192.168.1.1 into your internet browser (Safari, Google Chrome, Firefox, Opera, Edge, Internet Explorer etc.) and then click Enter or GO.
Step 2: Enter Username and Password
Username: user
Password: gttuser
Step 3: After successful login to the Blaze terminal this window will appear to the left of the screen. Click on Configuration.
Step 4: On the configuration page, Click Wireless then Click Security.
Step 5: Backspace the Dots (*******) in the WPA/WAPI passphrase section.
Step 6: Enter new password
Step 7: Scroll down and click Apply/ Save
If you have any trouble with these instructions please reach out to us on Chat.
Sincerely,

Orson Ferguson
VP Customer Experience

Thursday, January 24, 2019

Facts about your GTT Bill

GTT Billing - Know The Facts
Dear Ravi Mangar

We recently found out that some of our customers are confused about when and how to pay their GTT bills, so we wanted to help you figure things out.

Your Blaze bill is due the first of each month, and for your convenience it is available in MyGTT for you to view download and even pay anytime, anywhere.

We also offer multiple ways to pay your Blaze bill
Bill Payment Options
 
We hope that you find this information helpful.


Sincerely,

Orson Ferguson
VP Customer Experience